Advertising Preferences & Opt-outs
1. How can you opt-out of direct marketing from Foxtel/Fox Sports?
|Foxtel||To manage your marketing preferences, visit Foxtel.com.au, login to My Account and select preferences (or go to My Profile for Foxtel Now) or contact us on 131 999 and say ‘update account details’. Alternatively, you may contact us by email at [email protected].|
In addition, you may opt-out of receiving particular marketing communications from us by using the opt-out function provided in the communication (e.g. the unsubscribe link contained in an email). In cases where you have registered for a specific newsletter or update from Foxtel you may continue to receive these communications unless you use the opt-out function provided in the communication.
Note: Foxtel Now customers that are billed by Telstra, you are currently unable to update your marketing preferences via My Account. You can still opt-out of direct marketing communications from Foxtel by using the unsubscribe link in the communication, contacting us on 131 999 or by emailing us at [email protected].
|Fox Sports||If you do not want to receive direct marketing from us, you can change your account settings or follow the unsubscribe instructions which we include at the bottom of our emails.|
If you have linked any of your social media profiles to your account for any Company Service, you can cancel that link by changing your account settings.
2. How can you opt-out of personalised content suggestions/recommendations on our Services
When you use our Services we collect information about your usage such as viewing habits as well as how you locate and watch content. This may include information on your frequently viewed shows and channels. Certain of our set top boxes and applications use this information to provide preference-based content suggestions and recommendations to you via those Services, to suggest content we think you might like outside your package, based on your interests and preferences.
If you would like to opt-out of preference-based content suggestions outside your package, check the Settings on your device and adjust your preferences under the Privacy section.
3. How you can manage personalised digital marketing and advertising?
You may opt-out of receiving personalised digital marketing from Foxtel/Fox Sports on our Services, personalised digital advertising from Foxtel/Fox Sports on third party sites, and personalised digital advertising from third parties on our Services, by following the instructions below. If you use multiple browsers and/or computers, you will need to repeat this step for each browser. You may also need to repeat these steps if you delete your cookies.
Please note that if you opt-out of personalised digital marketing or advertising from Foxtel/Fox Sports you will no longer receive personalised communications, however, you may still receive generalised marketing/advertising from Foxtel/Fox Sports.
A. Foxtel/Fox Sports marketing on our Services
i) Personalised Foxtel/Fox Sports marketing on our sites (including My Account) and associated Newscorp Australia sites
As you browse these sites, we gather information about your use of these websites (“Browsing Data”). We may use your Browsing Data to customise our marketing delivered to you on these sites.
To opt-out of receiving personalised digital marketing from us on these sites, please use the links below:
Foxtel uses Adobe Target for personalised content and offers on foxtel.com.au. Adobe provides us with analytics and data management services. This includes the grouping of visitors to this site into ‘audience segments’ which are made available by us to our third party ad servers to make the advertising you see on our site more relevant to you.
Fox Sports uses Adobe Target for personalised content and offers on foxsports.com.au. Adobe provides us with analytics and data management services. This includes the grouping of visitors to this site into ‘audience segments’ which are made available by us to our third party ad servers to make the advertising you see on our site more relevant to you.
|Associated News Corp Australia sites||We may use your Browsing Data to deliver personalised digital marketing from us on associated News Corp Australia sites.||Opt-out|
ii) Personalised Foxtel marketing in our applications or websites
Foxtel sends app notifications about our Services and content. When you first install and open the app, a prompt will appear to ask if you would like to allow them. If at any time you would like to disable them, follow the steps for your operating system below.
|OPERATING SYSTEM||HOW DO I OPT-OUT?|
Foxtel sometimes sends push notifications via certain web browsers to provide you with messages about new TV shows, movies, special offers and other suggested messages. A prompt will appear in the browser asking if you will allow them. You can opt out of these messages at any time through your browser by following the below.
|BROWSER||HOW DO I OPT OUT?|
|Firefox||Click on the grey padlock next to the site address to bring up the site information panel, find the Send Notifications permission and click the X next to Allowed to remove the permission.|
B. Foxtel/Fox Sports advertising on third party sites and social media
i) Personalised Foxtel/Fox Sports advertising on third party sites
We may use your Browsing Data to customise Foxtel/Fox Sports advertising delivered to you on third-party sites. You can opt-out of receiving personalised digital advertising from us on third party sites the following ways:
|Foxtel||Digital Advertising Alliance|
You can opt-out of receiving personalised online advertising from Foxtel on third-party websites by using the Digital Advertising Alliance opt-outs page at www.aboutads.info/choices/. You can opt-out of all participating companies or choose to opt-out from the companies that Foxtel uses to serve personalised advertising. Those companies include:
|Fox Sports||Your Online Choices|
To opt-out of receiving personalised online advertising from Fox Sports on third party websites, go to http://www.youronlinechoices.com.au/opt-out and turn off News Corp Australia and Telstra, which is the network used by our online advertising provider.
ii) Personalised Foxtel/Fox Sports advertising on social media
We may use your Browsing Data and other information we hold about you to customise promoted posts and the advertising delivered to you on Facebook/Instagram, Twitter and other social media sites. If you do not want to receive personalised advertising from us on a social media platform you can usually opt-out by clicking on the small arrow or x at the top of the advertisement or by altering the ad preference settings or privacy settings in the social media platform itself.
C. Third party advertising on our Services?
i) Personalised third party advertising on Foxtel’s sites
Personalised third party advertising is currently only delivered on Fox Sports’ websites. Details on how to opt-out of receiving personalised third part advertising on Fox Sports’ websites are as follows:
|Fox Sports||Your Online Choices|
Some third party providers use tracking technology other than cookies to deliver targeted advertisements to you. You can read more about this type of advertising at: http://youronlinechoices.com.au. To opt out of us serving you this type of advertising on the Fox Sports website through the governing, go to https://preferences.news.com.au/preferences and follow the prompts.
ii) Personalised third party advertising on Foxtel GO/App*
Foxtel may use your Browsing Data and other information about you to customise the third party advertising delivered to you during, before or after, pieces of content on the Foxtel Go/App*. To opt-out of receiving personalised third party advertising on Foxtel Go/App*, follow the steps for your operating system below.
|Operating System||How do I opt-out?|
4. How else can you manage our use of your information?
Facebook Custom Audiences
We use Facebook Custom Audiences to match an anonymised common account identifier (such as a hashed email address) with Facebook/Instagram profiles so we can personalise our advertising to you on Facebook and Instagram. To opt-out of us sharing your hashed information with Facebook for this purpose please email us at [email protected].
We engage with Nielsen to provide independent audience measurement for some of our websites. You can opt-out of third party audience measurement by Nielsen on our websites, go to here: http://www.nielsen.com/content/corporate/policy/en/cookie-policy.html.
We use Google Analytics to improve the performance of our sites and for analytics and marketing purposes. Google also provides us with ad serving and ad exchange services. Anonymous user data collected and processed by us may be shared with Google to make the advertising you see on our sites more relevant to you. To opt-out of Google Analytics, go to https://tools.google.com/dlpage/gaoptout.
For more information about how google uses data from sites or apps that use their services, visit https://policies.google.com/technologies/partner-sites.
We use LiveRamp’s Authenticated Traffic Solutions to match hashed data with a LiveRamp IdentityLink enabling cookieless personalised advertising across the internet. Click HERE to learn more about LiveRamp. If you’d like to opt-out, please click HERE.
We use the Flashtalking platform for ad creation and delivery, device recognition, and advertising campaign analysis applying both cookie-based and cookie-less technologies to identify and connect devices. Learn more about Flashtalking’s use of data and your choices in their Consumer Privacy statement. If you’d like to opt-out, please click here (https://www.flashtalking.com/optout).
Do Not Track Signals.
Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal. At this time we do not respond to browser ‘Do Not Track’ signals, as we await the work of interested stakeholders and others to develop standards for how such signals should be interpreted.