Choose from these areas for information or help about our programmes and services.

Information about issues, programmes or services which we're often asked about.

Get support to resolve problems with BBC iPlayer, along with how to guides, FAQs and updates on known issues.

Get support to resolve problems with BBC Sounds, along with how to guides, FAQs and updates on known issues.

Details of organisations offering support if you're affected by issues in our coverage

The BBC helped raise over £105 million for charities in 2020/21. Find out more about how you can help.

Latest transmitter status and support for problems or interference receiving BBC TV and Radio